Features

Written by a dentist who has been there, made mistakes and learned how to run a successful practice
Discusses how best to buy or set up a practice
Covers how best to manage the dental team and patients
Shows the importance of teamwork, communication, and prudent financial management
Includes new information on leadership, team building and working with other clinicians
Summary

Managing a Dental Practice the Genghis Khan Way shows you how to turn your practice into a successful business. Being an effective practice manager demands a clear vision, sufficient business knowledge and, above all, wise judgement.

Never intended to be a theoretical book, this is a "warts-and-all" guide to managing a dental practice, written by someone who's been there, made mistakes and survived. It will show you the importance of teamwork and communication, staying close to your patients and prudent financial management.

So why Genghis Khan? Well, Genghis Khan was a charismatic leader in the late twelfth and early thirteenth centuries who created one of the world's greatest empires. His hugely successful strategies included intelligence gathering, being quick to learn and adopt new technologies and successful people management. Whichever way you look at it, you will need all of Genghis Khan's skill, strength and tenacity to be a successful dentist and business owner.

This revised edition has been thoroughly updated and adds a section on buying and setting up a practice as well as much more about managing patients and employees. You will find information on leadership, team building and working with other clinicians. The Policies and Procedures section now includes a new chapter on how to manage the Care Quality Commission.

In many ways, this book reflects the author's own odyssey through the choppy waters of practice ownership and the resulting insights and understanding of how to successfully manage a dental practice.

Table of Contents

PREPARATION
Preparation

PURCHASE
Do You Really Want to Own a Practice?
The Process of Buying an Existing Practice
Incorporation
Staying Where You Are: Buying (into) the Practice in which You Currently Work
Setting Up from Scratch
How Can I Find Out What Being My Own Boss Will Be Like?

PEOPLE
Developing the Core Values of Your Practice
Managing Patients
Managing Employees
The Practice Manager

PLANNING
Business Planning
Strategic Planning
Financial Planning
Marketing Planning
Do More Better

POLICIES AND PROCEDURES
Policies
Procedures
Compliance
Managing the Care Quality Commission
Managing Change
Succession Planning: Your Exit Strategy
A Final Thought